30 Day history of Service Request related mobile push notifications found in "My Notifications".Access to all case notes, and attachments (txt, pdf, xls, ppt, doc, and image file types).View, Edit and Create Service Request and track RMAs.Go to to learn more about setting up an accountĪdvanced features available to Cisco Support Contract Owners: Save content with Pocket (Read-It-Later) service.Bookmark your favourite RSS Feeds, and Video Channels - Available in "My Shortcuts".PSIRT (Security Advisories), End-of-Life and Field Notice mobile push notifications.Access to over 1,700 troubleshooting and configuration guides authored by Cisco TAC Engineers.Access to product-specific support content for over 7,000 Cisco products.Engage with fellow networking professionals, ask and answer questions through the Cisco Support Communities.
#CISCO SERIAL NUMBER LOOKUP TOOL UPDATE#
Please upgrade immediately to the new version to update login security features.
#CISCO SERIAL NUMBER LOOKUP TOOL INSTALL#
Пожалуйста, найдите DMCA страница здесь.Ĭisco Technical Support simplifies network maintenance and saves you time by providing tools to help troubleshoot issues, research products, update & create Cisco Service Requests, track RMAs, and manage your install base anywhere, anytime!ĪLERT: Cisco CTS version 5.1.4 is now available.
Historically SMARTnet was sold using a single category or level to cover a group of Cisco products, there were 18 categories with telephones and low end routers and switches being in category 1. Confusingly all SMARTnet contracts provides 24 x 7 access to the Cisco TAC, the NBD (Next Business Day) and 2 (hour) support level refer to the time after fault identification during which Cisco will ship replacement parts.
The 8 x 5 and 24 x 7 define the number of hours each day (8 being working hours) and how many days a week that Cisco will provide hardware replacement cover. SMARTnet is available in different service level agreements (SLA) from 8x5xNBD through to 24x7x2.
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